Privacy & cookie policy

Who handles your information?

HDS Lighting Ltd handles information submitted through this website. Contact info@hdslighting.com or write to London House, First Avenue, Poynton, Cheshire SK12 1YP for privacy enquiries.

Enquiries and recruitment

We use the contact details, project information and files you choose to provide to review your request, correspond with you and manage related work. Please do not upload information that is unnecessary for your enquiry. Recruitment enquiries are identified separately from project and product requests.

Processing a requested quotation can be necessary to take steps before a contract. Business correspondence and protecting the website may also be processed for legitimate interests. We do not use an enquiry as consent for unrelated marketing.

Website records and service providers

Essential session information helps protect forms against misuse. Enquiries are sent directly to HDS’s email system. The website does not keep an enquiry archive or retry queue. Attachments pass through temporary server upload storage while the request is processed; the application does not retain a copy afterwards. Hosting and email providers process information to deliver these services. Access should be limited to people who need it to handle the enquiry or maintain the service.

Relevant correspondence may remain in HDS’s email or project records for the time needed to handle the enquiry, provide services and meet applicable record-keeping obligations.

Form spam protection

To limit automated submissions, the website keeps keyed hashes of connection IP addresses and email addresses with sending counters in private server storage. These counters expire within one hour and expired entries are removed during subsequent security checks. They contain no enquiry text or attachments. Form security also checks an empty trap field, submission timing and valid form sessions. No external challenge service is used.

Optional advertising measurement

If you accept optional cookies, the website loads Google Ads measurement to help HDS understand advertising enquiries. It can use cookies and advertising identifiers. No name, email address, message or uploaded file is sent by this website’s conversion event. The event identifies an accepted website enquiry; it does not claim that the enquiry has become a qualified opportunity.

Before acceptance, optional Google measurement is not loaded. You can reject optional cookies without affecting the enquiry form. Use Cookie settings in the footer to change your choice. Withdrawing permission stops future measurement from this website and removes accessible first-party Google advertising cookies; information already sent to Google is not recalled.

Browser storage

Your cookie choice is stored in this browser for up to six months. With advertising permission, campaign and click identifiers may be stored for the current browser session and submitted with an enquiry. The website also uses a session cookie to secure form submissions. Temporary session data includes sending-attempt timestamps and receipt references to limit repeated sending and recognise duplicate submissions. It does not include the enquiry text or attachment. Hosting providers may maintain their own access and email-processing logs.

Your choices

You can contact HDS about access, correction, deletion or other rights relating to your personal information. You can also raise a concern with the UK Information Commissioner’s Office. The rights available depend on the circumstances and the basis for processing.

Policy version: October 2026.